How can we identify requirements not stated by the customer, but necessary? This requirement is found in Customer Related Processes; these are “implicit” requirements. What do you know about your product that the customer does not need to specify, or may not even know themselves? You know the intended use of your product, and are [...]
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What is a quality plan?
A quality plan is a “document specifying the quality management system elements and the resources to be applied in a specific case”. The “case” may be a product, project, process or even a specific contract. The quality plan can consist of production paperwork, a formal plan, a table of requirements, or other form of document [...]
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